State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy G
October 24, 2025
"Paula Traina is one of the best out there!!!"
"Thank you Tammy! I look forward to working together for the years to come! "
Preston Russell
October 7, 2025
"Great experience working with Nathan Poag!"
"Thank you so much for the wonderful review. At PaulaTraina State Farm, being hardworking is at the heart if what we do, and it's rewarding to know Nathan's efforts made a difference for you. We look forward to continuing to provide you with exceptional service! "
Brooke Reynolds
September 23, 2025
"Alex is wonderful! Super friendly and helpful!"
"Thank you for the review Brooke! Alex works hard to make insurance easy for our customers. Please call or text anytime we can help. "
Anthony Keough
September 18, 2025
"Had extreme water damage State Farm is the best went to the office Paula traina the owner came right over to the apartment took pictures wrote me a check so I could find a place to live then her staff namely Jo Ann was wonderful guided me thru everything and kept tabs on the whole process! Unlike a lot of other ads theirs is true like a good neighbor State Farm was there !!! thanks to everyone at State Farm that helped us through a rough time"
"Thank you for the kind words Anthony! We appreciate your business. "
Justin Harbinger
September 13, 2025
"Paula and her team are the absolute best. They truly make you feel like family. Whether you need a hug, a laugh or better yet some insurance they are there for you."
"Thank you for the kind review. I look forward to getting to know your family better. 😊"
Anna Gilbert
September 3, 2025
"Alexandria and the Paula Trainer team are always quick to respond and incredibly helpful!"
"Thank you Anna! We are here to help! We appreciate your business. "
Valerie Osmer
August 7, 2025
"Brian Palmer at the Queensbury State Farm was very helpful and very kind. He quoted me 40$ less than what I've been paying with Geico. If you're looking for new insurance please go see Brian."
"Thank you for the review Valerie! We love working with local families like yours. Please reach out if we can assist with any of your insurance or financial service needs. "
MaryBeth Kennelly
August 5, 2025
"Very knowledgeable. Made great suggestions to save money. Helpful and not pushy"
"Thank you very much for the review MaryBeth. We appreciate your business and are here to help. Please reach out anytime we can assist with your insurance and financial services needs. "
Kirathi Sindhwani
August 1, 2025
"Very “like a good neighbor”"
"Thank you for the review Kirathi. We are happy to help. Call or text us anytime we can help!"
Jim Markwood
August 1, 2025
"Wanted to thank you for the quick turnaround and excellent customer service we received from Nathan Paog. Very much appreciated and why we have been State Farm customers for so many years."
"Thank you for the review Jim. We are here to help. Please call or text anytime we can help. We appreciate your loyalty. ❤️"
Kyle Graham
July 29, 2025
"I had a few administrative issues on my side that I didn't complete but was helped step by step to complete the policy. Ty you very much for all the help you have my business for life"
"Thank you Kyle! We appreciate your business and are here to help make the process simple. Reach out anytime we can offer assistance. "
Barclay Family
July 29, 2025
"Thank you, Nate Poag! Kind, knowledgeable and thorough, Nate updated our policy. We'll be back for renter's insurance. You're the best! dee winter-barclay"
"We appreciate your review. Nathan works hard to help make insurance simple for local families. Reach out anytime we can help! "
Katherine tTrackey
July 17, 2025
"Was very efficient!"
"We appreciate the review Katherine. Our team works hard to make doing business with us simple and easy. Call, text or email us anytime we can assist with your insurance or financial service needs. "
Kadejzah Toomey
July 11, 2025
"Brian was very helpful! He found a great quote for us that fits well within our budget!! Definitely reach out to Brian at State Farm!!"
"We appreciate your kind words Kadejzah. Brian is committed to helping local families build financial stability within their budget. Thank you for recognizing him! "
drew barney
July 11, 2025
"amazing experience brian is incredibly smart and professional. answered every question i had and even took the time to explain things to me that i had zero knowledge of 10/10 giving cards to friends"
"Thank you for the review Drew. Brian is very knowledgeable and works hard to make insurance simple for our customers. Please call or text anytime with can help with your insurance & financial service needs. "
Jesse Shaughnessy
July 8, 2025
"Joanna was absolutely terrific in a time of need for me. She stays up to date with all the issues and handles everything professionally. Thanks again"
"Thank you Jesse! We can't prevent the unexpected from happening but we do what we can to help ensure our customers have the right coverage in place and help them through the process. Thank you for recognizing Joanne's work. "
Helen DiFede
June 26, 2025
"Paula and her team are top notch!"
"Thank you Helen! We appreciate your business. "
Robin Mitchell-Helt
June 24, 2025
"Nathan was excellent at providing home insurance. Paula was excellent providing needed information."
"Thank you for the review Robin. It was very nice to meet you and our pleasure to assist. If there is anything additional we can help with please call/text or stop in. We appreciate your business! "
Lori Pitcheralle
June 24, 2025
"Audrey processed the payment that I brought for my Mom today. She was friendly and processed the payment in a timely manner. She provided a paper receipt as requested and I was on my way ."
"Thank you for the review Lori. Audrey works hard to assist our customers in a friendly and efficient manner. We appreciate your business. Please call/text or stop in anytime we can help with your insurance or financial service needs. "
John Molloy
June 18, 2025
"Dealing with insurance categorically sucks, but the secretaries are very kind and thorough, the agents are professional, prompt, and attentive to detail. They do a good job of giving it a “small hometown business” feel which makes a big difference when you’re navigating the system. Nobody wants to deal with insurance, but since you gotta, you might as well work with these guys. Joanne took great care of me this week and I can confidently say I’d recommend her and the rest of the team to anyone I know."
"Thank you John. This review means the world to our team. We got out of our way to help our customers the way we would want to be helped. We appreciate your business and are here to support you. ❤️"
Jason Harney
June 6, 2025
"Great customer service!! Brian really helped me out with both my home owners and car insurance, answering all questions that I had. Thanks again!"
"Thank you Jason! Brian prides himself on treating customers like family. Please call or text anytime we can help. "
Sara Woods
May 30, 2025
"Brian Palmer is awesome, thanks for helping me with quotes!"
"We are so glad Brian was able to help you Sara. Brian strives to provide exceptional customer service and prioritize the unique needs of each family we serve. "
Supa Madi
May 27, 2025
"If you are in need of insurance Brian at Paula Traina’s is your guy! Knowledgeable, effective and kind. Definitely worth your bother. Thank you Brian!"
"Thank you for the review! Brian is very knowledgeable and works hard to help our customers get the best protection for their families. "
Karen D Lizasuains
May 14, 2025
"Brian Palmer is awesome! So glad we walked in today and got the info we needed right away! We will def be back!"
"Thank you for the review Karen. It's our goal to make doing business with us simple & easy. We look forward to meeting again soon! "
Cathy Scofield
May 13, 2025
"Nathan was very helpful And well knowledgeable with drive safe and save"
"We appreciate the review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help! "