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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harley Vet

February 4, 2026

5  out of  5
rating by Harley Vet
"Lexie is a huge asset to this group. She helps in every way and goes the extra mile to get the answers you need."
We responded:
"Thank you for recognizing Lexie! She works very hard to take great care of our customers. Please call or text anytime we can help! "
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Wyldstar 76 (Wyldstar76)

January 28, 2026

5  out of  5
rating by Wyldstar 76 (Wyldstar76)
"I was looking for quotes for renters insurance, Paula and Tammy got in contact with me. The meeting went super quick, right down to business which shows they had an appreciation for my time. They got me an excellent quote, got it taken care of quick, easy and simple. Probably one of the smoothest transactions I’ve ever made."
We responded:
"Thank you for the review! We do appreciate your time and your business. Tammy enjoys helping our customers get the protection they need in a simple and efficient manner. Call or text anytime we can further assist! "
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Patrina

January 27, 2026

5  out of  5
rating by Patrina
"My Agent was very professional and had me laughing while we took care of such a serious situation. She was really a good neighbor!"
We responded:
"We try to make insurance as easy as possible for our customers. I'm glad we can also brighten your day with a little humor. Call or text anytime we can help! "
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Marcy Reamsnyder

January 16, 2026

5  out of  5
rating by Marcy Reamsnyder
"Excellent service. Made my switching to State Farm simple and easy and saved me a bunch of money. Paula and Tammy were awesome to work with."
We responded:
"Thank you Marcy. Tammy works hard to help our customers get the right coverage for their family at the best rate. We appreciate your business. Welcome to the State Farm family! "
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raiden _traina

November 11, 2025

5  out of  5
rating by raiden _traina
"Team is extremely attentive and gives their all to help you fix anything you need help with. Their social media girl isn’t half bad either"
We responded:
"Best review ever! ❤️❤️❤️"
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Steph Normandin

October 29, 2025

5  out of  5
rating by Steph Normandin
"Brian is the best!!! Very helpful, gets back to you as soon as possible. A great guy working for a great company!!!!"
We responded:
"We appreciate the review Steph. My team is dedicated to helping our customers build financially strong families. We appreciate your loyalty. "
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Tammy G

October 24, 2025

5  out of  5
rating by Tammy G
"Paula Traina is one of the best out there!!!"
We responded:
"Thank you Tammy! I look forward to working together for the years to come! "
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Preston Russell

October 7, 2025

5  out of  5
rating by Preston Russell
"Great experience working with Nathan Poag!"
We responded:
"Thank you so much for the wonderful review. At PaulaTraina State Farm, being hardworking is at the heart if what we do, and it's rewarding to know Nathan's efforts made a difference for you. We look forward to continuing to provide you with exceptional service! "
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Brooke Reynolds

September 23, 2025

5  out of  5
rating by Brooke Reynolds
"Alex is wonderful! Super friendly and helpful!"
We responded:
"Thank you for the review Brooke! Alex works hard to make insurance easy for our customers. Please call or text anytime we can help. "
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Anthony Keough

September 18, 2025

5  out of  5
rating by Anthony Keough
"Had extreme water damage State Farm is the best went to the office Paula traina the owner came right over to the apartment took pictures wrote me a check so I could find a place to live then her staff namely Jo Ann was wonderful guided me thru everything and kept tabs on the whole process! Unlike a lot of other ads theirs is true like a good neighbor State Farm was there !!! thanks to everyone at State Farm that helped us through a rough time"
We responded:
"Thank you for the kind words Anthony! We appreciate your business. "
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Justin Harbinger

September 13, 2025

5  out of  5
rating by Justin Harbinger
"Paula and her team are the absolute best. They truly make you feel like family. Whether you need a hug, a laugh or better yet some insurance they are there for you."
We responded:
"Thank you for the kind review. I look forward to getting to know your family better. 😊"
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Anna Gilbert

September 3, 2025

5  out of  5
rating by Anna Gilbert
"Alexandria and the Paula Trainer team are always quick to respond and incredibly helpful!"
We responded:
"Thank you Anna! We are here to help! We appreciate your business. "
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Valerie Osmer

August 7, 2025

5  out of  5
rating by Valerie Osmer
"Brian Palmer at the Queensbury State Farm was very helpful and very kind. He quoted me 40$ less than what I've been paying with Geico. If you're looking for new insurance please go see Brian."
We responded:
"Thank you for the review Valerie! We love working with local families like yours. Please reach out if we can assist with any of your insurance or financial service needs. "
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MaryBeth Kennelly

August 5, 2025

5  out of  5
rating by MaryBeth Kennelly
"Very knowledgeable. Made great suggestions to save money. Helpful and not pushy"
We responded:
"Thank you very much for the review MaryBeth. We appreciate your business and are here to help. Please reach out anytime we can assist with your insurance and financial services needs. "
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Kirathi Sindhwani

August 1, 2025

5  out of  5
rating by Kirathi Sindhwani
"Very “like a good neighbor”"
We responded:
"Thank you for the review Kirathi. We are happy to help. Call or text us anytime we can help!"
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Jim Markwood

August 1, 2025

5  out of  5
rating by Jim Markwood
"Wanted to thank you for the quick turnaround and excellent customer service we received from Nathan Paog. Very much appreciated and why we have been State Farm customers for so many years."
We responded:
"Thank you for the review Jim. We are here to help. Please call or text anytime we can help. We appreciate your loyalty. ❤️"
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Kyle Graham

July 29, 2025

5  out of  5
rating by Kyle Graham
"I had a few administrative issues on my side that I didn't complete but was helped step by step to complete the policy. Ty you very much for all the help you have my business for life"
We responded:
"Thank you Kyle! We appreciate your business and are here to help make the process simple. Reach out anytime we can offer assistance. "
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Barclay Family

July 29, 2025

5  out of  5
rating by Barclay Family
"Thank you, Nate Poag! Kind, knowledgeable and thorough, Nate updated our policy. We'll be back for renter's insurance. You're the best! dee winter-barclay"
We responded:
"We appreciate your review. Nathan works hard to help make insurance simple for local families. Reach out anytime we can help! "
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Katherine tTrackey

July 17, 2025

5  out of  5
rating by Katherine tTrackey
"Was very efficient!"
We responded:
"We appreciate the review Katherine. Our team works hard to make doing business with us simple and easy. Call, text or email us anytime we can assist with your insurance or financial service needs. "
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Kadejzah Toomey

July 11, 2025

5  out of  5
rating by Kadejzah Toomey
"Brian was very helpful! He found a great quote for us that fits well within our budget!! Definitely reach out to Brian at State Farm!!"
We responded:
"We appreciate your kind words Kadejzah. Brian is committed to helping local families build financial stability within their budget. Thank you for recognizing him! "
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drew barney

July 11, 2025

5  out of  5
rating by drew barney
"amazing experience brian is incredibly smart and professional. answered every question i had and even took the time to explain things to me that i had zero knowledge of 10/10 giving cards to friends"
We responded:
"Thank you for the review Drew. Brian is very knowledgeable and works hard to make insurance simple for our customers. Please call or text anytime with can help with your insurance & financial service needs. "
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Jesse Shaughnessy

July 8, 2025

5  out of  5
rating by Jesse Shaughnessy
"Joanna was absolutely terrific in a time of need for me. She stays up to date with all the issues and handles everything professionally. Thanks again"
We responded:
"Thank you Jesse! We can't prevent the unexpected from happening but we do what we can to help ensure our customers have the right coverage in place and help them through the process. Thank you for recognizing Joanne's work. "
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Helen DiFede

June 26, 2025

5  out of  5
rating by Helen DiFede
"Paula and her team are top notch!"
We responded:
"Thank you Helen! We appreciate your business. "
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Robin Mitchell-Helt

June 24, 2025

5  out of  5
rating by Robin Mitchell-Helt
"Nathan was excellent at providing home insurance. Paula was excellent providing needed information."
We responded:
"Thank you for the review Robin. It was very nice to meet you and our pleasure to assist. If there is anything additional we can help with please call/text or stop in. We appreciate your business! "
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Lori Pitcheralle

June 24, 2025

5  out of  5
rating by Lori Pitcheralle
"Audrey processed the payment that I brought for my Mom today. She was friendly and processed the payment in a timely manner. She provided a paper receipt as requested and I was on my way ."
We responded:
"Thank you for the review Lori. Audrey works hard to assist our customers in a friendly and efficient manner. We appreciate your business. Please call/text or stop in anytime we can help with your insurance or financial service needs. "