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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikki Miller

Nikki Miller

May 1, 2025

5  out of  5
rating by Nikki Miller
"So we decided to change our house insurance. So that everything would be in one place. And man there has been issue after issue. Trying to get this set up. But thank goodness for Nate Poag. Thru the stress and the tears. He was there every step of the way. Helping me stay clam. And getting everything squared away. I would have been lost without his help. So thank you again Nate for all of your patience and support. It has definitely been a learning curve going through this. And I would have been even more lost if I didn’t have your help."
We responded:
"Nikki we appreciate the review and your business. Our team is here to help and Nathan prides himself on providing excellent customer service. It's our goal to simplify insurance and help our customers get the protection and peace of mind they need. I'm so glad we were able to help. ❤️"
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Avery Wiggins

May 1, 2025

5  out of  5
rating by Avery Wiggins
"I came in looking for renters insurance with many questions. Nate and the State Farm team answered them all. Seamless process, highly recommend working with them."
We responded:
"We appreciate your business Avery. It's our goal to making it as easy as possible for customers to do business with us! "
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Lisa Pierce

April 30, 2025

5  out of  5
rating by Lisa Pierce
"State Farm Alex ,and Paula have treated me very well .Very friendly and helpful"
We responded:
"Thank you for the review Lisa. It is our pleasure to serve you. Please reach anytime we can assist. We appreciate your business. "
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Amber Steele

April 28, 2025

5  out of  5
rating by Amber Steele
"thank you nathan poag for helping my sister and i with our renters insurance policy . you were very helpful and patient and informative . very friendly service ! thank you again !"
We responded:
"I am so glad we were able to help you and your sister. It's our goal to make insurance easy to understand. We are here to help!"
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John Peck

April 25, 2025

5  out of  5
rating by John Peck
"Absolutely awesome! Paula and agency's staff are very friendly and helpful as well professional and accommodating to your needs! I/we would recommend Paula and her team to anyone who needs insurance and sound financial advice/management."
We responded:
"Thank you very much John! We appreciate your business and love when you come visit us! "
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Peter Juliano

April 23, 2025

5  out of  5
rating by Peter Juliano
"Nathan was a great help today thank you!"
We responded:
"We are so glad Nathan was able to help you with a smooth relocation. Call or text us if you need any additional help. "
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Caelyn Mccoy

April 22, 2025

5  out of  5
rating by Caelyn Mccoy
"Super easy and efficient phone call with Brian! Love when insurance companies make things simple and easy to understand!"
We responded:
"Thank you for the review Caelyn! We strive to making insurance simple. "
Profile photo of Robert Waters Jr

Robert Waters Jr

April 10, 2025

5  out of  5
rating by Robert Waters Jr
"Whether I needed to adjust my policy due to rising costs, or inflation, or now transferring my policy to another new vehicle, Paula’s office has been nothing short of superb in making it happen for me."
We responded:
"Robert you don't know how much your review means to me! Thank you for sharing. My team is very committed to helping our customers through life's challenges and making insurance easier. ❤️"
Profile photo of Christina Buckley

Christina Buckley

April 1, 2025

5  out of  5
rating by Christina Buckley
"I've decided to change from Allstate. The lady there is rude and give me an attitude and statefarm is better priced and all there people are nice. Thank you."
We responded:
"We appreciate your review Christina. We look forward to working together for years to come. Do not hesitate to reach out if you need assistance, we value your business and are here to help. "
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Daniel Andrus

February 25, 2025

5  out of  5
rating by Daniel Andrus
"Always thankful for the knowledgeable and understanding of Brian and Paula ."
We responded:
"Thank you for the kind words Daniel. We are here to help! "
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Arthur Taylor

February 22, 2025

5  out of  5
rating by Arthur Taylor
"Paula Traina and her team at State Farm have been exceptionable with taking care of my claim. This is the before and after pictures."
We responded:
"Thank you for the review Arthur. We are here to help things go right, especially when you have a claim. Call or text if you need anything else! "
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Colbi Sherman

February 20, 2025

5  out of  5
rating by Colbi Sherman
"Brian was very helpful and answered all of my questions."
We responded:
"Thank you for taking the time to leave us a review. Brian is patient and knowledgeable and enjoys working with families like yours. ♥️"
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Brian Palmer

February 20, 2025

5  out of  5
rating by Brian Palmer
"Colbi was very helpful when I called in with questions."
We responded:
"Thank you Brian. We work hard to provide our customers with friendly and efficient service. Thank you for noticing! "
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Melissa Rivers

February 19, 2025

5  out of  5
rating by Melissa Rivers
"Brian was very helpful and informative."
We responded:
"Brian strives to help local families with their insurance needs. We are here to help! "
Profile photo of Tricia McKernon-Tanner

Tricia McKernon-Tanner

February 19, 2025

5  out of  5
rating by Tricia McKernon-Tanner
"Brian was great and very helpful. Got information to me very quickly. Highly recommend😊"
We responded:
"Thank you for taking the time to review us. Brian works hard to help local families with their insurance needs. Call or text us anytime! "
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Jennifer Gerardo

February 19, 2025

5  out of  5
rating by Jennifer Gerardo
"Brian Palmer is a great at what he does! He is very knowledgeable and helpful! Very much recommend him!"
We responded:
"We are so glad you had a great experience working with Brian. He loves helping people. Call us anytime! "
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Tara Henry

January 31, 2025

5  out of  5
rating by Tara Henry
"Brian was awesome with helping me with a business insurance quote."
We responded:
"We are so glad you had a great experience with Brian. He works hard to provide valuable service. We appreciate your business! "
Profile photo of Ray Tennant

Ray Tennant

January 29, 2025

5  out of  5
rating by Ray Tennant
"I wasn’t excited to go through the whole insurance thing but Brian was amazing during the whole process. He made it way less stressful than I thought and I recommend him to anyone"
We responded:
"Thank you Ray! We try to make insurance easy for our customers. "
Profile photo of Benny Bo (TheThickRipper)

Benny Bo (TheThickRipper)

January 28, 2025

5  out of  5
rating by Benny Bo (TheThickRipper)
"Brian was very helpful in finding me insurance!!"
We responded:
"Thanks for the review Benny. We are happy to help! "
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donna palmer

January 27, 2025

5  out of  5
rating by donna palmer
"Brian was very helpful giving us options on our insurance."
We responded:
"Thank you Donna. Brian loves helping local families find the best fit for their family. "
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julianna moffitt

January 24, 2025

5  out of  5
rating by julianna moffitt
"Brain Palmer is great at what he does. Highly recommend!"
We responded:
"Thank you for the feedback Julianna! Brian loves helping people with their insurance needs. ❤️"
Profile photo of Charlene chara

Charlene chara

January 24, 2025

5  out of  5
rating by Charlene chara
"I had a fantastic experience with the staff, specifically Colbi Sherman. I found her to be exceptionally knowledgeable. I had numerous questions that she addressed, leaving me with a comprehensive understanding and complete peace of mind."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you are satisfied with our service. Please reach out with any questions or needs. We're here to help! "
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Kayla Abbattisti

January 24, 2025

5  out of  5
rating by Kayla Abbattisti
"Working with Paula and her team has been a great experience. Colbi has been super helpful and knowledgeable. It has been a pleasure to work with her and I appreciate the kindness that I received from her at the office!"
We responded:
"Thank you for the review Kayla! It's our pleasure to help. Call us anytime. "
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John Miner

January 23, 2025

5  out of  5
rating by John Miner
"Brian was great explaining different coverages"
We responded:
"Thank you for the review John. We pride ourselves on helping educate our customers on insurance and risk management. I'm glad Brian delivered. "
Profile photo of Lisa Haber

Lisa Haber

January 21, 2025

5  out of  5
rating by Lisa Haber
"Was helped out by agent Brian Palmer to get several insurance policies for myself and my family. Brian was polite, kind and very professional and helped our family save hundreds of dollars per year with our new policies. Thanks Brian!"
We responded:
"Thank you for the review Lisa! We love working with families like yours to help protect what is most important. ❤️"